Membership Terms & Conditions
Memberships
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Monthly rolling contract, billed in advance.
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No minimum term beyond first month (unless stated).
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Cancel anytime with 14 days’ written notice before next billing date.
Entitlements
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Membership includes hours, booking rights, guest passes & perks (see packages).
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Memberships are personal and non-transferable (except Corporate).
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Bookings subject to bay availability.
Payments
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Fees paid monthly in advance (credit card or direct debit).
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Failed payments may attract fees.
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Fees apply regardless of usage unless a freeze is approved.
Cooling-Off & Freezes
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7-day cooling-off period from start date.
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Membership can be frozen for up to 4 weeks per year (min. 1 week).
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Medical freezes allowed with doctor’s certificate.
Bookings & Usage
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Book online or in-venue; minimum session = 1 hour.
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No-shows/late cancellations (<24 hrs) forfeit time.
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Must check in before each session.
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Late arrival does not extend time.
Conduct & Safety
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One player swinging at a time; others behind safety line.
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Clean clubs/balls only; spikeless shoes or runners required.
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Intoxicated patrons may be refused entry.
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Members liable for intentional/negligent damage.
Guests & Minors
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Guest rules vary by package; guest fees apply.
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Members responsible for guest conduct.
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Minors must be supervised by an adult.
Cancellation & Termination
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Cancel anytime after first month (14 days’ notice by email).
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Membership may be suspended/terminated for non-payment, breaches, or unsafe conduct.
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Unused time is non-refundable unless required by law.
- Cancellation requests must be submitted in writing via email to [email protected]. Members who advise staff in person or by phone will be asked to confirm their request by email, so we have a clear record and can discuss options such as membership freezes before processing.
Closures & Events
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Venue may close for private events/maintenance.
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If closed >7 consecutive days, membership will be credited/extended.
Liability & Risk
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Golf involves inherent risks; members participate at own risk.
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Liability excluded except where caused by reckless conduct.
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Venue not liable for lost property.
Privacy
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Personal info collected for membership, payments & bookings.
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CCTV in public areas for safety.
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Members can opt out of marketing at any time.
Variations & Law
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Terms may change with 30 days’ notice.
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Governed by Victorian law.
