How to Set Up and Use GymMaster

Step 1: Accessing GymMaster

Open your internet browser and go to www.gymmaster.com
Click Login (top right corner).
Enter your username and password
You can also download the GymMaster Member App from the App Store (iOS) or Google Play (Android) for mobile access.

Log in to GymMaster (website or app).
Go to the Bookings section.
Choose your preferred date and time.
Select the appropriate booking category based on your membership:
- Membership Off-Peak – included bookings during off-peak hours
- Membership Peak – included bookings during peak hours
- Platinum – exclusive bookings for Platinum members
- Purchase – standard bookings at the regular rate (this will not deduct from your benefit balance)
When you make a booking, the session will be deducted from your available balance. Once all of your included sessions have been used, you won’t be able to book again within the current membership period. However, you can still schedule sessions for dates after your membership month ends, allowing you to plan ahead for your next month’s membership.
If you’d like to continue booking even without available balances, you can select the “Purchase” option to book a bay at the regular rate.

1 session is equivalent to 30 minutes.
Cancellations must be made at least 24 hours in advance through the booking system.
If you need to cancel within 24 hours, please call the facility. A session will be deducted from your balance.